Keep and dispose of records safely
Keep records as long as needed, then dispose of them securely.
Before you start
Three habits to remember
Read these, then answer 10 short workplace scenarios.
Organisations keep records for legal, business and customer reasons. Follow your retention schedule or ask what applies.
When information is no longer needed and no law requires keeping it, dispose of it securely or de-identify it. This includes copies and backups.
Secure disposal means it cannot be read again: shredding for paper, and approved wiping or destruction for devices.
Ask where your team’s retention rules are recorded and who approves disposal.
Optional. Don’t enter passwords, client records or other private details here.10 questions · about 10 minutes · no timer. Get 8 or more right (80%) to earn your certificate. Every answer comes with an explanation, and you can try again as often as you like.
Your certificate
A4 portrait. For a clean PDF, turn off browser headers and footers in the print dialog.
How to use it
- Read the practical notes.
- Answer one scenario at a time and review the explanation.
- Pass the quiz, add your name and print a certificate.
Your data
Your name, progress and certificates stay in this browser. Export a backup before moving devices. Nothing is sent automatically to a trainer.
Frequently asked questions
Is this an accredited qualification?
No. Certificates record self-directed learning with an 80% pass mark. They are not identity checks or proof of workplace compliance.
Can I retry a quiz?
Yes. Review the explanations and start another attempt. Previously issued certificates stay in your learning record.
Can someone verify a certificate online?
The unique reference identifies your local record. NovaSoft does not keep a public verification register.
Sources
Sources and further learning
- OAIC: Guide to securing personal information (opens a new tab)
- OAIC: Australian Privacy Principles (opens a new tab)
- ASD: Securely dispose of devices (PDF) (opens a new tab)
Guidance checked 3 November 2026. Original fictional practice scenarios by NovaSoft. General education; follow your organisation’s procedures where applicable.
Your learning record
Records stay in this browser. Download and send your certificate yourself if a client, employer or trainer asks for it.
Your progress belongs to you
Your name, quiz answers and certificates save on this device. Nothing is sent to NovaSoft or your trainer. Backups and certificates contain the name you enter; keep them somewhere suitable. Deleting here cannot remove downloaded files.