Staff essentialsHandle personal information at work
Collect, use and share personal information only as your role needs.
About 10 minutes · 10 questionsStart learning
All Labs tools
Training & quizzes
40 courses · 400 scenario questions · Printable completion certificates
What would you like to learn?
40 courses shown
Staff essentialsStaff essentialsSpot and report a data breach
Recognise when personal information may be exposed and report it fast.
About 10 minutes · 10 questionsStart learningStaff essentialsWorkplace physical security
Protect the office, screens and paperwork as well as accounts.
About 10 minutes · 10 questionsStart learningStaff essentialsResist social engineering
Recognise manipulation by email, phone or in person, and slow down.
About 10 minutes · 10 questionsStart learningStaff essentialsUse work technology responsibly
Know what is expected when you use work devices, accounts and apps.
About 10 minutes · 10 questionsStart learningStaff essentialsVerify customers before you help
Confirm identity before changing details, sharing information or moving money.
About 10 minutes · 10 questionsStart learningStaff essentialsKeep and dispose of records safely
Keep records as long as needed, then dispose of them securely.
About 10 minutes · 10 questionsStart learningStaff essentialsUSB drives and removable media
Use USB drives, memory cards and external disks safely, or not at all.
About 10 minutes · 10 questionsStart learningStaff essentialsUse AI tools at work safely
Use approved AI tools, protect data and check what they produce.
About 10 minutes · 10 questionsStart learningStaff essentialsCyber security for managers
Lead by example, back the process and make reporting easy.
About 10 minutes · 10 questionsStart learning
Spot scamsSpot a phishing email
Check a message before you click, sign in or send a file.
About 10 minutes · 10 questionsStart learningSpot scamsTexts, links and QR codes
Pause at parcel texts, surprise links and replaced QR stickers.
About 10 minutes · 10 questionsStart learningSpot scamsHandle suspicious calls
Keep control when a caller pressures you to act.
About 10 minutes · 10 questionsStart learningSpot scamsCheck payment changes
Catch altered invoices and urgent payment requests.
About 10 minutes · 10 questionsStart learningSpot scamsShop and sell more safely
Assess sellers, payment requests and marketplace messages.
About 10 minutes · 10 questionsStart learning
Protect your accountsPasswords and passphrases
Use unique credentials without trying to remember them all.
About 10 minutes · 10 questionsStart learningProtect your accountsMFA and sign-in prompts
Use an extra sign-in check without approving an attacker.
About 10 minutes · 10 questionsStart learningProtect your accountsRecover an account
Prepare a recovery route and respond to unwanted access.
About 10 minutes · 10 questionsStart learningProtect your accountsProtect personal information
Choose what to share, with whom and for what purpose.
About 10 minutes · 10 questionsStart learningProtect your accountsSafer social media habits
Control your audience and check unexpected contact.
About 10 minutes · 10 questionsStart learning
Look after your devicesUpdates and safe installs
Keep supported devices current and choose trusted downloads.
About 10 minutes · 10 questionsStart learningLook after your devicesBack up and restore
Keep usable copies and practise getting a file back.
About 10 minutes · 10 questionsStart learningLook after your devicesRecognise ransomware
Respond to locked files without spreading the problem.
About 10 minutes · 10 questionsStart learningLook after your devicesSecure your phone
Protect the device that holds your messages and sign-ins.
About 10 minutes · 10 questionsStart learningLook after your devicesHome and public Wi-Fi
Know which network you joined and protect your router.
About 10 minutes · 10 questionsStart learning
Work with confidenceShare files with control
Give the right people the right access, then review it.
About 10 minutes · 10 questionsStart learningWork with confidenceEmail without the avoidable mistakes
Check recipients, attachments and the information you send.
About 10 minutes · 10 questionsStart learningWork with confidenceWork safely away from the office
Protect screens, meetings and files wherever you work.
About 10 minutes · 10 questionsStart learningWork with confidenceReport a cyber incident
Know what to record and who needs to hear from you.
About 10 minutes · 10 questionsStart learningWork with confidenceCyber habits for a small business
Assign owners for access, backups, payments and incidents.
About 10 minutes · 10 questionsStart learning
Everyday tech skillsFind and organise your files
Use clear names, sensible folders and the right version.
About 10 minutes · 10 questionsStart learningEveryday tech skillsJoin a better video call
Check sound, sharing and privacy before the meeting.
About 10 minutes · 10 questionsStart learningEveryday tech skillsTroubleshoot calmly
Narrow down a problem before changing everything.
About 10 minutes · 10 questionsStart learningEveryday tech skillsMake your device easier to use
Find text, pointer, captions and keyboard options that suit you.
About 10 minutes · 10 questionsStart learningEveryday tech skillsBefore you sell or hand over a device
Keep your files and remove your access carefully.
About 10 minutes · 10 questionsStart learning
Life in a digital worldUse AI with judgement
Check outputs and keep private information out of unapproved tools.
About 10 minutes · 10 questionsStart learningLife in a digital worldCheck convincing fake media
Verify a voice, image or video before acting on it.
About 10 minutes · 10 questionsStart learningLife in a digital worldRead the web critically
Distinguish search results, advertising and trustworthy evidence.
About 10 minutes · 10 questionsStart learningLife in a digital worldSupport a family online
Build practical boundaries and keep conversations open.
About 10 minutes · 10 questionsStart learningLife in a digital worldBuild healthier digital habits
Make notifications and online time work for you.
About 10 minutes · 10 questionsStart learningNo courses match those filters.
A ready-made place to start
Assign a path to your team or follow one yourself. Each course earns its own certificate.
Staff induction: cyber and privacy
A first assignment for every new staff member.
6 courses · Around 40 minutes, at your paceOpen staff induction: cyber and privacyCustomer-facing staff
For reception, sales, support and anyone who handles customer requests.
6 courses · Around 40 minutes, at your paceOpen customer-facing staffManagers and team leaders
Lead secure habits, approve payments safely and handle incidents well.
6 courses · Around 40 minutes, at your paceOpen managers and team leadersAnnual staff refresher
A yearly refresher on the threats staff meet most.
6 courses · Around 40 minutes, at your paceOpen annual staff refresherCybersecurity starter
A useful first assignment for any client or new team member.
6 courses · Around 40 minutes, at your paceOpen cybersecurity starterSafer at home
Practical protection for household devices and accounts.
6 courses · Around 40 minutes, at your paceOpen safer at homeWork ready
Everyday judgement for people handling work information.
6 courses · Around 40 minutes, at your paceOpen work readyBuild tech confidence
Start with useful skills and practise at your own pace.
6 courses · Around 40 minutes, at your paceOpen build tech confidenceSmall business essentials
Bring access, payment checks and recovery into one routine.
6 courses · Around 40 minutes, at your paceOpen small business essentialsA thoughtful digital life
Make better choices about AI, privacy and time online.
6 courses · Around 40 minutes, at your paceOpen a thoughtful digital lifeUse it to train your staff
Every course is written for the workplace: clear learning objectives, ten realistic scenarios with explanations, and an 80% pass mark. Assign a ready-made path or build your own pack, and staff keep a named certificate for each course they pass.
- 1. Choose the coursesStart with a learning path such as Staff induction or Customer-facing staff, or pick your own below.
- 2. Send one linkShare the pack link by email or your intranet. Staff work through it at their own pace, on any device.
- 3. Collect the resultsEach person downloads their certificates or learning record (CSV) and sends it to you or HR.
- 4. Refresh every yearUse the Annual staff refresher path to keep habits current.
Certificates record self-directed learning with a unique reference. They are not an accredited qualification or an identity check. Progress stays on each person’s device, so nothing is sent to NovaSoft. Need tracked assignments and reporting for your team? Talk to NovaSoft.
Put together a training pack
Choose the topics a person needs and send them one link. They can return their certificates or learning record when finished. No names go in the link and no results are sent automatically.
This link uses the public Labs address. It will work there after the site is published.
Your certificate
A4 portrait. For a clean PDF, turn off browser headers and footers in the print dialog.
How to use it
- Read the practical notes.
- Answer one scenario at a time and review the explanation.
- Pass the quiz, add your name and print a certificate.
Your data
Your name, progress and certificates stay in this browser. Export a backup before moving devices. Nothing is sent automatically to a trainer.
Frequently asked questions
Is this an accredited qualification?
No. Certificates record self-directed learning with an 80% pass mark. They are not identity checks or proof of workplace compliance.
Can I retry a quiz?
Yes. Review the explanations and start another attempt. Previously issued certificates stay in your learning record.
Can someone verify a certificate online?
The unique reference identifies your local record. NovaSoft does not keep a public verification register.
Sources
Each course lists its official guidance and further reading.
Your learning record
Records stay in this browser. Download and send your certificate yourself if a client, employer or trainer asks for it.
Your progress belongs to you
Your name, quiz answers and certificates save on this device. Nothing is sent to NovaSoft or your trainer. Backups and certificates contain the name you enter; keep them somewhere suitable. Deleting here cannot remove downloaded files.